Consumer Return Programs
At SMR, we know a one size fits all consumer return program is impossible which is why each company receives their own custom-tailored package. As with everything at SMR Worldwide, our consumer return programs are held to the strictest security measures in the industry while our SmartERP client portal provides a transparent and strict chain-of-custody for all clients. All data-bearing assets are either wiped or destroyed depending on the client's preference.
Consumer Return Solutions
* Asset serialization
* Asset valuation
* Credit programs and return incentive programs
* Certified data destruction and asset destruction (includes certificates)
* Receive maximum value through recovery and resale channels
* Secure global logistics
* Turnkey/White Glove Service available
** SMR can also manage a warranty program, call us to find out more.
What Makes SMR Different?
SMR is the industry leader in finding companies efficiencies in the reverse supply chain relating to old IT assets (computing, mobile, telecom, storage, auto, and more). Critical technical capabilities lie in our maintenance and continuous growth of our “partner network” at all points in the supply chain (ODM/OEM, 3PL/reverse logistics, end-users, and even other material recovery providers). SMR strives to increase valve for our clients while minimizing risk and maximizing revenue.
We disposition excess End-of-Life (EOL) IT assets and buy back essential parts, to extend the ever-shortening product lifecycles in our increasingly hardware-centric world. We provide a tiered software visibility solution that allows our partners to track disposition transparency while also joining a greater sharing economy to close the loop on their repair liabilities. Our circular design solution produces highly sustainable results that are more economical and at a pace that is quicker than the industry standard. This allows everyone in the network to collectively combat any external actor who is leveraging destruction to increase their revenue by creating parts scarcity.
SmartERP Client Portal
SmartERP is customized specifically for the purpose of hardware retirement. Our SmartERP system is the heart of our success in service excellence, driving consistency, and efficiency on every project, no matter the scope. We own and operate infrastructure to truly deliver end-to-end services while providing the most detailed reporting in our industry! Our SmartERP system has an 8-step process that allows for real-time data tracking for strict chain-of-custody.
- Asset Registration
- Information Erasure
- Physical Destruction
- On-site Services
WE THINK DIFFERENTLY: Our fresh perspective has made us one of the fastest-growing companies in electronics recycling today. We do not take “no” for an answer and are constantly evolving our company to better service our clients. Engrained in our organization is to work together with our clients to build the best possible program for both parties.